The store,brought to you.
The affordable-luxury amenity people expect. Autonomous 24/7 retail, inside every place people live, learn, heal, and work.
Surplus is a technology company, building the proprietary hardware and physical AI that let a store run itself, placed inside the communities where people live, work, and play.
The gap
Where's the store?
You're out of everything. It's late. The nearest store is 15 minutes away, and they charge up to 300% more to deliver it. Most communities have no real store inside them at all.
300%
Up to, on a small delivery order (fees + tip)
15 min
Average drive to the nearest store
$1B+
In delivery fees paid by U.S. residents annually
0
Stores inside most residential communities today
The answer
We built one. And placed it right inside.
A fully managed store in your lobby, run end to end by our own hardware and physical AI. Zero cost. Zero staff. Open 24/7. Real grocery, real household, cheaper than convenience, and it pays the property back.
The formats
Four pods. One system.
One platform, four physical formats. Every place people live, learn, heal, and work gets the format that fits.
Lobby Pod
180 sqft indoor · ~150 SKUs
A luxury-grade, walk-in store for multifamily mid-rise and high-rise. It sits on your existing amenity floor and installs in about four hours with zero construction.
Community Market
450 sqft outdoor · ~500 SKUs
A larger outdoor-format store for master-planned and garden-style communities, single-family HOAs, and campus courtyards. The full essentials run, close to home.
Workforce Pod
450 sqft ruggedized · PPE + food
A ruggedized 24/7 store for workforce housing, factories, warehouses, and industrial sites. Stocked with PPE, food, and the essentials a shift actually needs.
Modular System
5' to 20' configurable · 80–200 SKUs
A configurable modular wall for clubhouses, amenity lounges, mixed-use amenity walls, and office lobbies. Scales from a compact run to a full essentials wall.
The technology
One proprietary system. Hardware to app.
Surplus is built in-house, end to end: the physical store, the sensors that watch it, the AI that runs it, and the app that puts it in every pocket. One stack, engineered as a single product.
Proprietary hardware
The Pod
A store engineered as a product. Refrigeration, shelving, security, and on-board compute in one enclosure that installs in hours, not months.
Computer vision
Perception
A sensor layer that watches every shelf in real time. It knows what is stocked, what is selling, and what needs a refill, with no checkout and no scanning.
The operating system
Surplus Core
The proprietary AI that runs the store. It predicts demand, prices in real time, and schedules restocks, and it gets sharper with every transaction across the fleet.
The app
Surplus One
The store in every pocket. Browse live inventory, order, subscribe, and get essentials to the door. The edge of the network, owned end to end.
Four layers, one company. We own the hardware, the intelligence, and the network it runs on.
Explore Surplus Core→Now deploying · Lobby Pod
150
SKUs. Real grocery. Real household. Real everything.
Every Lobby Pod carries around 150 curated SKUs across frozen, refrigerated, and ambient, fully customizable to each community. A real store residents actually shop, not a candy machine.
25
Frozen SKUs
25
Refrigerated SKUs
100
Ambient SKUs
5x the assortment of traditional vending.
The community amenity
We bring the community to every pod.
A Surplus pod is more than shelves and a card reader. We program it like an amenity, not a vending machine, so the space keeps giving people a reason to come back, meet a neighbor, and feel at home.
Monthly
Community events
Resident mixers, pop-ups, and seasonal moments hosted right at the pod. A recurring reason for neighbors to gather where they already shop.
Always on
Sampling programs
Taste-before-you-buy moments from emerging and favorite brands. Residents discover something new on nearly every visit, on the house.
First access
Exclusive product drops
Limited runs and members-first releases land in the pod before anywhere else. The assortment stays fresh, local, and worth talking about.
Co-branded
Community licensing
The Surplus Licensing Program creates branded products, from caps to everyday goods, for the communities where pods live. The store becomes part of the neighborhood's identity.
The result is an amenity residents actually use and talk about, the kind that shows up on tours and comes up at renewal.
Surplus One
The membership in every pocket.
The pod is the anchor. The Surplus app is the edge. Every resident carries the store in their pocket: browse, order, subscribe, and get essentials delivered to the unit door.
Case pricing, warehouse-club savings
Warehouse-club savings on the essentials residents already buy, delivered to the unit door.
Doorstep delivery to the unit
Order in the app, delivered inside the community. No trip, no delivery fees.
Browse, subscribe, reorder
Real-time pod inventory. Subscribe-and-save on staples. One-tap reorder.
Loyalty that compounds
The membership follows the resident. Discovery, rewards, and support, all in the app.
The economics
The only amenity that pays you back.
Warehouse-club
savings for every household
Case pricing on the essentials residents already buy, delivered to the unit door through the Surplus One membership.
Revenue share
to the property, for life
The property earns a share of revenue for the operating life of every pod. Uncapped, no expiration, no clawback. We confirm the terms in a one-page pilot.
$0
property capital required
Surplus and funding partners cover hardware, install, and initial stocking. The property runs zero operational load.
Get started
Pick your starting point.
For property owners
A zero-capex amenity that drives NOI and retention. We install, stock, and run it, and you earn a revenue share for the life of every pod.
Book a site walkFor brand partners
Premium shelf space inside the building where residents live. Placement, sampling, and first-party demand signal.
Partner with BrandsFor every building
Multifamily, universities, hospitals, workforce, and construction. One platform, the format that fits each.
Explore solutionsLet's put a pod on your property.
Now installing Lobby Pod. First pod live in 90 days from pilot signature.